Payment: All payment is made through PayPal. I am a verified PayPal user and even if you do not have a PayPal account it is still a very easy and safe way for you to pay for goods. At no point will I have access to your card information nor can it be stored on my site.
Dispatch: I aim to post your order within forty eight hours of receiving it. Please note that if you have commissioned an item it will naturally take a little longer and I will suggest the time frame for your commission on receipt of your initial enquiry. All orders are sent via Royal Mail.
UK postage costs: £4.00 first class and signed.
International postage costs: £16.00 tracked and signed.
Returns and Refunds: I really hope that you love your purchase. However, if for any reason you wish to return it, please email me at: firstname.lastname@example.org quoting your name and address and then return the item to me unused and undamaged in the original packaging within ten days of your email. Returning an item is the responsibility of the buyer, as is the cost of postage unless an item is damaged or faulty, and I always advise getting proof of postage. No refunds will be made until the returned item is received.
Vintage and antique items have always had a full life before they reach you and may show the occasional sign of age; any flaws will be clearly visible in the photographs describing vintage objects.
Much of the linen fabric I use was made by hand on small looms during the 19th Century and often has a weave and texture unknown today; the primary reason that I love it. I will always show the colours and textures of a piece as clearly as possible in the photographs accompanying its description and where possible give an indication of the fabrics provenance. However, please note that the colours shown on your computer screen may not always be completely accurate.
If you have any queries in connection with your order, please do not hesitate to contact me, I am always very happy to help and hope that you thoroughly enjoy your shopping experience at The Peacock’s Tale.
"And to all this she must yet add something more substantial, in the improvement of her mind by extensive reading."
Pride and Prejudice - Jane Austen